Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Eligibility for Returns:

To be eligible for a return:

The item must be in the same condition as received
Unworn or unused, with original tags

To start a return, contact us at support@aysunkw.com, or via what's app .
You can also reach out for any return-related inquiries at the same email.

International Orders (Saudi Arabia 🇸🇦)

All international orders are final.
No returns and no exchanges are accepted for international orders under any circumstances.

Please ensure your selection is correct before placing an international order.

Damages & Issues

Inspect your order immediately upon delivery.
If you receive a defective, damaged, or incorrect item, contact us right away so we can review the issue and resolve it if applicable.

Exchanges (Local Orders Only)

Exchanges are accepted within 14 days of delivery, provided the item:

Is unused and unworn
Has original tags attached

Refunds (Local Orders Only)

Once your return is approved:

The refund will be issued to your original payment method
Processing time depends on your bank or card provider